- The order has not yet been processed and the cancellation request has been made within 24 hours. In most cases, you can expect your order to process right away, but it depends on the time of order. (ex. an order at 1 am won't be processed until the following morning.)
- The product ordered is out of stock/back ordered. In these instances, we will notify you via e-mail and you'll have the choice to continue with your order or you can cancel for a full refund.